Warehouse Supervisor (Webstore Fulfilment)
Ottolenghi
At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy — but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest.
Our Webstore team brings the Ottolenghi experience directly to people's doors. From carefully curated online orders to the joy of unwrapping something delicious at home, this team makes sure every customer feels looked after, wherever they are. We are now looking for a talented Warehouse Supervisor to join our team.
What you'll do
- Oversee the day-to-day operation of the webstore fulfilment warehouse, ensuring orders are picked, packed and dispatched accurately and on time.
- Allocate daily tasks, support and train the warehouse team, and help maintain a positive, high-performing working environment.
- Print courier labels, carry out quality checks on products, packaging and labelling, and ensure all warehouse procedures are followed.
- Monitor packaging stock levels, support stock transfers, and assist with stocktakes and inventory checks.
- Work closely with the Manager to support operational priorities, continuous improvement initiatives and the smooth running of the warehouse.
What we're looking for
- Previous experience supervising a warehouse, fulfilment or logistics team.
- Experience using Shopify for order management.
- Excellent organisation, attention to detail and the ability to prioritise in a fast-paced environment.
- A proactive leader with strong communication skills who enjoys supporting and developing others.
- A commitment to maintaining high standards of accuracy, quality and teamwork.
Working hours
- 5 shifts per week, Monday to Friday, 9:00am – 5:00pm.
- Flexibility required during peak trading periods, including additional hours or changes to your usual working pattern.
What's in it for you?
- 28 days annual leave per year, inclusive of bank holidays
- Delicious Ottolenghi staff meals on shift and generous staff discount
- Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts
- Refer a Friend Bonus: £500 for each successful referral
- Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef's Academy workshops, and access to external courses
- A warm, inclusive working culture where individuality, growth, and creativity are celebrated
- Enhanced Parental Pay after two years' service
- A special birthday treat to celebrate your day
- Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen
- A collaborative and creative environment where your ideas are valued
If you care about great food, great people, and doing things properly, we'd love to hear from you.