Deli / Shop Assistant

Ottolenghi is a renowned group of restaurants and delis celebrated for its vibrant, seasonal dishes, warm hospitality, and a commitment to an inclusive, positive culture. As we prepare to open our newest venue in Richmond, we’re looking for a friendly and reliable Shop Assistant to join our team. This is an exciting opportunity to be part of a busy, buzzing environment where you’ll be contributing to a memorable experience for every guest.

As a Shop Assistant, you’ll play an integral role in providing excellent customer service in our deli and shop, where you’ll be responsible for greeting customers, assisting with their orders, and maintaining the cleanliness and organisation of the space.

The Ideal Candidate

• A minimum of 1 year of experience in a deli/shop assistant role or similar
• Passionate about food, hospitality, and delivering exceptional customer service
• Highly organised, with strong attention to detail and a proactive approach to maintaining a clean and welcoming environment
• A great team player who communicates effectively and enjoys working in a lively atmosphere
• A positive attitude and a willingness to contribute to our inclusive and warm team culture

What’s in it for You:

• Flexible, fair hours (around 40–45 hours per week) with a focus on work/life balance
• 5 day shifts per week—no doubles or late nights!
• Day time shifts only
• Health benefits through work-sponsored health insurance
• Staff meals and generous discounts at our restaurants, delis, and webstore
• Monthly Ottolenghi cooking and wine workshops
• £500 Refer a Friend bonus
• Opportunities for training, development, and career growth in an expanding company
• Company pension and 28 days of paid holiday

If you’re a passionate individual with great customer service skills and want to be part of an exciting, growing team, we’d love to hear from you!