At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest.

Ottolenghi Bicester Village is looking for a Front of House team member to join them on a full-time basis. As a Front of House Assistant, you’ll be the face of Ottolenghi, welcoming customers into our shop, assisting with their purchases, and ensuring they have a wonderful experience. While the role primarily involves shop assistant duties, you will also be cross-trained in other departments to support our diverse operations. This could include helping with table service or bar shifts, so flexibility and a proactive attitude are key.

The ideal Front of House Team Member at Ottolenghi Bicester Village will be:

Greeting our guests with a warm welcome
Passionate about delivering exceptional customer service and a commitment to exceeding guest expectation
Working with other team-members to ensure a streamline service
Assist in other areas as needed, including bar shifts
Selling products with knowledge in our shop area
Giving great customer service when serving our guests food and drink

The ideal Front of House Team Member at Ottolenghi will have:

Experience in retail and or hospitality
Excellent communication skills and a good level of English, both spoken and written
A positive friendly attitude
The ability and desire to provide exceptionally high levels of customer service to create exceptional experiences

What's in it for you:

28 days annual leave per year, inclusive of bank holidays
Delicious Ottolenghi staff meals on shift and generous staff discount
Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts
Refer a Friend Bonus: £500 for each successful referral
Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses
A warm, inclusive working culture where individuality, growth, and creativity are celebrated
Enhanced Parental Pay after two years’ service
A special birthday treat to celebrate your day
Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen
A collaborative and creative environment where your ideas are valued

If you care about great food, great people, and doing things properly, we'd love to hear from you.

Front Of House Team Member