We’re looking for an Assistant General Manager to join our vibrant Islington team. At Ottolenghi, hospitality is at the heart of everything we do, we want every guest to leave with a smile and every team member to feel valued.
As the Assistant General Manager, you’ll work closely with the General Manager to ensure the smooth running of the restaurant and shop, leading with warmth, generosity, and attention to detail. From guiding service on the floor to supporting the team behind the scenes, you’ll combine operational expertise with genuine hospitality to deliver the joyful Ottolenghi experience.
What you’ll do:
- Lead by example, creating a welcoming and professional atmosphere for guests and colleagues
- Oversee daily service, from planning to execution, ensuring consistency, efficiency, and warmth
- Support the General Manager in driving financial performance, including service standards, cost control, and sales
- Collaborate closely with chefs, managers, and FOH colleagues to maintain the highest quality of food, service, and atmosphere
- Take ownership of training and development, helping your team grow and thrive
- Handle guest feedback with kindness and professionalism, turning challenges into positive outcomes
- Contribute to the long-term success of Ottolenghi Islington by identifying opportunities for improvement and growth
What we’re looking for:
- Previous management experience in a high-quality restaurant or hospitality setting
- A natural leader who thrives in a fast-paced environment while keeping a calm, approachable presence
- Strong organisational and problem-solving skills, with an eye for detail
- A genuine passion for hospitality and people, with a hands-on and collaborative attitude
- Confidence in managing both the operational and financial aspects of a venue
What we offer:
- Delicious Ottolenghi meals on shift and generous staff discount (50% off dining for you and three guests, 50% off takeaway food, and discounts on wine, hampers and shop products)
- Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts
- Cycle to Work scheme and workplace nursery benefit
- Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses
- A warm, inclusive working culture where individuality, growth, and creativity are celebrated
If you’re ready to take the next step in your career and help us deliver the unique Ottolenghi experience, we’d love to hear from you.