Assistant General Manager
Ottolenghi Chelsea
Ottolenghi Chelsea celebrates global flavours. Our menus are constantly evolving, guided by the seasons, creativity, and a passion for exceptional food and hospitality.
We are now looking for a passionate and experienced Assistant General Manager to join our vibrant and ambitious team in Chelsea. This is a brilliant opportunity for a strong hospitality leader who thrives in a fast-paced, people-focused environment and is ready to take the next step in their management career.
As an Assistant General Manager, you’ll play a key role in supporting the General Manager with the day-to-day running of the restaurant, leading by example on the floor, and ensuring every guest leaves with a memorable Ottolenghi experience. You’ll help nurture and develop the team while maintaining the highest standards of service, food, and operational excellence.
Whether you’re an experienced AGM or a proven supervisor/manager ready to step up, we offer a supportive, inclusive workplace where you can grow, learn, and truly thrive.
As an Assistant General Manager, you will:
- Support the General Manager in the smooth day-to-day operation of the restaurant
- Lead, motivate, and develop the front-of-house team to deliver outstanding service
- Act as a visible leader on the floor, ensuring exceptional guest experiences at all times
- Help manage rotas, staffing levels, and labour costs effectively
- Maintain high standards of service, cleanliness, health & safety, and compliance
- Handle guest feedback professionally and confidently
- Work closely with the kitchen team to ensure seamless service
- Support training, onboarding, and performance development of the team
- Step up to run shifts and the business in the General Manager’s absence
What We’re Looking For:
- Previous experience in a management or supervisory role within hospitality
- A genuine passion for food, service, and people
- Strong leadership skills with the ability to inspire and engage a team
- Excellent communication and organisational skills
- A hands-on, proactive approach with great attention to detail
- Confidence working in a fast-paced, high-volume environment
- Flexibility to work various shifts, including evenings and weekends
What’s in it for you:
- Comprehensive Health Benefits: A full health benefits package to support your wellbeing
- Staff Meals: Delicious meals on shift, made with the same care and quality as our guest dishes
- Career Development Opportunities: Tailored training and clear internal progression pathways
- English Language Training: Courses at Basic, Intermediate, and Business levels
- Enhanced Parental Pay: After two years of service, including Maternity, Adoption, Surrogacy, and Paternity Pay
- £100 Uniform Voucher: To help you get started feeling confident and comfortable
- Special Birthday Treat: Because birthdays should be celebrated
- Refer a Friend Scheme: Earn £500 for every successful referral
- Exclusive Workshops & Demos: Monthly cooking demos and food, wine, and cocktail workshops in the Ottolenghi Test Kitchen
- Group Discounts: Generous discounts across Ottolenghi restaurants and shops
- Wellness & Support: Access to wellbeing resources, mental health support, and a genuinely caring workplace
We’re looking for someone who cares about great food, great service, and leading teams well. If that sounds like you, we'd love to hear from you!